Support

At ScanBox, we always do our best to provide excellent and reliable customer service. On this page you will find contact info to spare parts and technical support, product manuals, warranty information, General Trading Conditions and answers to frequently asked questions (FAQs). Are you looking for more information or documents? Make sure you have registered for ScanBox Portal. In the portal you will find all ScanBox material collected in one place.

Spare Parts

Do you need to replace any part of your ScanBox and know which one it is? Click here to proceed to spare parts.

Technical Support

Is there anything wrong with your ScanBox and you need help to find the solution? Click to proceed to Technical Support.

User Manuals & EU Declaration of Conformity

Here you will find all info about using and maintaining your ScanBox.

Warranty

Do you want to claim a warranty case? Here you will find information and forms.

General Trading Conditions

Here you will find our General Trading Conditions.

Delivery Offer

Here you will find our Delivery Offer.

New Purchase Order

Do you want to update your products or buy new ones? We help you with the optimal solution for your business.

Frequently Asked Questions

Here you will find the answers to our customers most frequently asked questions.

News

Our latest news

03-04-23

Stock for APAC in Malaysia

26-10-22

What is important when choosing detachable vs. fixed runners?

09-10-22

Why does our boxes have adjustable ventilation?

16-06-22

Summer Opening Hours 2022

13-10-21

NEW! Product Catalog

08-07-21

Item Name and Number Update

29-04-21

Challenging Covid with Innovation – German Chefs London

07-01-21

Safer sidewalks for pedestrians!

07-10-20

Why and how to use eutectic plates?

Customer Service

Pre- and after-sales offers

Details, warranties and spare parts. All you need to know about our products and our market promise.