Sports arena saving 100+ working hours with ScanBox
Gelsenkirchen, Germany
When it comes to large-scale food logistics under extreme time pressure, few environments compare to a fully packed football stadium. At the Veltins Arena in Germany, home of FC Schalke 04, the culinary experience is taken seriously with the help of ScanBox food transport and heating cabinets.
With over 800 business events and up to 35 large-scale events per year, Arena Management GmbH (AMG) faced increasing demands for efficiency, quality, and sustainability. “We repeatedly had issues with food transport trolleys that were heavy, unwieldy, and often defective. This made the work inefficient and frustrated our staff,” says Markus Dworaczek, Head Chef at FC Schalke 04 Arena Management GmbH.
Markus Dworaczek, Head Chef
More efficient workflows and smart temperature control
The high repair costs and impractical design details prompted the kitchen management to look for alternatives. “A colleague from a football stadium in England told me about ScanBox,” the Head Chef explains.
The implementation went smoothly. Thanks to the customizable design of ScanBox products, the new equipment was quickly embraced by both staff and guests.
“ScanBox trolleys are easier to maneuver, feature smart details like magnetic door locks, and offer better ergonomics thanks to their design”, says Markus Dworaczek. He continues: “Today we use ScanBox to keep the heated food at the right temperature in the boxes early on the day of the match so that it is available to our guests in top quality at half time.
Saving over 100 working hours
A concrete example is the halftime catering for the VIP suites, where 72 boxes of currywurst and waffles are served. Previously, everything had to be freshly prepared and packed on the match day – now the preparation takes place the day before. “This change alone saves us over 100 working hours per season,” the chef explains.
Customer Profile
- Company: FC Schalke 04 Arena Management GmbH
- Location: Gelsenkirchen, Germany
- Capacity: Up to 62,000 guests per event, 800 business events per year
- ScanBox is used for: Cooling, transport, keeping food warm for longer periods and distribution of food in suites, business areas and for licensed players
- ScanBox products: Ergoline Combo, HF 66
Reliability that simplifies everyday work
In addition to saving time, the staff also noticed a significant improvement in their working conditions. “ScanBox is very reliable. The food heating trolleys are easy to handle and require less cleaning and maintenance than our previous solutions,” the chef says. Since the motors are not located in the doors, the trolleys remain stable even when open. The optimal heat distribution and stability eliminates additional handling. This saves time and eliminates concerns about temperature fluctuations.
“Unbeatable value for money”
When asked whether he would recommend ScanBox, the head chef replies without hesitation: “Absolutely. The value for money is unbeatable. The thoughtful design – from the door locks to the handles – and the customization options make ScanBox unique.” Looking ahead, the head chef continues to see ScanBox as a key element for greater flexibility and more efficient processes.
Used products
Ergo Line
Thoughtfully designed boxes for hot or cold food holding and efficient transport. Ideal for kitchens with limited space and frequent deliveries.