Elevating foodservice in residential care

For Country Court, a leading provider of high-end residential care homes in the UK, hospitality is more than a service — it's a philosophy. At ScanBox, we are proud to support this mission by ensuring every meal is delivered with precision, quality, and care.

At Castor Lodge Care Home in Peterborough — one of Country Court’s many facilities across the UK — the staff are dedicated to providing residents with outstanding service. Driven by the vision of operating each care home like a luxury cruise ship, the team anticipates residents' needs and delivers with warmth, efficiency, and finesse.

What chefs are looking for

“We hold all the meals in the ScanBox food trolleys. They maintain the right temperature, and their maneuverability is excellent for keeping everything just as we plated it,” says Chris Beeby, Chef Manager at Castor Lodge.
“They heat up fast, and their reliability and temperature control are superb. That’s exactly what chefs are looking for!”
Chris highlights two essential elements: consistency and control. These qualities are central to ensuring every meal is served just as it was intended — fresh, hot, and beautifully presented.

Raising the bar for resident experience

Steven, Hospitality Operations Manager at Country Court, oversees everything from catering and domestic service to front-of-house operations. His mission: to uphold Country Court’s reputation for excellence in care through exceptional hospitality.
“ScanBox helps us deliver food to our residents at the highest quality possible,” Steven says. “From the initial order to implementation, the process has been seamless. It’s made our lives a lot easier.”

Since adopting ScanBox solutions, Castor Lodge has experienced a noticeable improvement in service efficiency and resident satisfaction. According to Stephen, feedback on food quality has reached new highs — a testament to the system's reliability and its impact on everyday operations.
“I would definitely recommend ScanBox to any business looking to elevate their food service and quality.