"You buy a ScanBox for one purpose, but it does so much more. It’s like the iPhone of hospitality.”
Stefan Pappert, Chef & ScanBox Ambassador
The power of reliability in large-scale catering
Master Chef Stefan Pappert knows that large-scale catering is about far more than trays, timing and temperature. For him, delivering excellence at scale begins with trust – in his team, his process and the equipment he relies on.
During a recent visit to ScanBox headquarters in Sweden, Stefan shared his insights and experiences from large-scale catering with our team. He met many of our colleagues, discussed the importance of reliability in professional kitchens – and even joined us in the kitchen to prepare food for our summer party.
"You can’t improvise when you’re serving 18,000 beef fillets at Wembley Stadium,” he says. “Everything must work - every time. Once you have that reliability, then you can start being creative.”
From Munich to Wembley
With vast experience from large scale event catering and over two decades as a chef, Stefan has seen the industry change. Catering teams have become smaller, schedules tighter, and expectations higher. Cooking for thousands of guests at international events, his challenge is to deliver the same quality in every VIP lounge, restaurant, or players’ dining area – often far from the main kitchen.
"Maintaining that precision demands equipment you can depend on", Stefan says. "I rely on ScanBox food holding units to keep food at the right temperature and quality until it’s served. They help reduce waste, simplify logistics, and give me and other chefs the time to plan ahead and work with calm precision", Stefan continues. That reliability has real impact: fewer chefs, smoother workflows, and a more controlled kitchen, even on the biggest days.
Creative catering at scale
“I’ve used ScanBox for much more than just transport", he says. “Smoking fish, fermenting vegetables, keeping pasta, fish and meat side by side – all at the right quality.
At the Champions League Final 2024 at Wembley National Stadium, Stefan’s team served 18,000 beef fillets using more than fifty ScanBox units. At Oktoberfest in Munich, he now caters to 15,000 guests a day with a fraction of the manpower once required.
As a ScanBox ambassador, Stefan shares his experience with others - proving how dependable workflows can bring more ease and consistency to modern catering.
Challenges in event catering
With decades of experience in large-scale catering, Master Chef Stefan Pappert knows the true challenges that chefs face every day. Here are his key insights on how ScanBox plays a vital part in his job as a Head Chef.
1. Consistency
“Consistency is the hardest part. Every guest should have the same experience, whether it’s 100 or 18,000 plates. With ScanBox it's possible."
2. Efficiency
“Before ScanBox, catering meant two shifts a day and starting at 4 a.m. Now we can start at 8 and manage with one shift. It saves money, time, and energy.”
3. Reliability
“For me, ScanBox isn’t just a piece of equipment. It’s the key point in an operation. It’s what allows me to take on challenges that would otherwise be impossible - and succeed every time.”
A shared passion
"Stefan’s passion for reliable workflows and creative cooking perfectly reflects what ScanBox stands for: enabling chefs to deliver outstanding food, anywhere, every time", says Johan Olsson, Global Sales Director at ScanBox. "With ambassadors like Stefan, we’re reminded that reliability isn’t just about performance – it’s what gives creativity room to grow", Johan concludes.
