Reliable food logistics in a quality-driven care environment

At the Federsee Health Center in Bad Buchau, Germany, food is more than just nourishment – it is an essential part of care and recovery. Every day, around 3 000 meals are prepared and distributed from the central kitchen to multiple service points across the health center.

Ensuring that every meal arrives on time, at the right place and at the right temperature is no small task. With deliveries spanning dining areas, wards, external buildings, and care facilities, even minor delays can disrupt the entire workflow. To meet these challenges, the kitchen team relies on ScanBox.

At the heart of this operation is Catering Manager Darius Jastrzembski, who leads the kitchen team and oversees the daily logistics. Meals are prepared in GN 1/1 gastronorm pans and loaded directly into ScanBox units in the kitchen. From there, they travel through an underground network of corridors and elevators, reaching clinical wards, nursing homes, the restaurant, and the café. Even when fully loaded, the trolleys move smoothly and are easy to handle, helping staff keep a steady pace throughout the day.

Bringing stability to daily operations

For Darius, ScanBox has changed the way the kitchen operates. Instead of keeping food in the ovens until serving time, meals are transferred into the units as soon as they are ready. The stable temperature control preserves both quality and freshness, while freeing up valuable oven capacity. This makes it easier to plan ahead, manage peak periods and keep the kitchen running efficiently.

Where previous solutions made temperature control uncertain, the team now works with confidence. From kitchen to service, they know that both temperature and quality are maintained all the way.

After a three-month trial, the results were clear.
“It runs much better and much easier. The staff feel confident using ScanBox.”

The improvement is felt not only in food logistics, but in the daily working environment. The units are stable and easy to manoeuvre through corridors, doorways and tighter spaces, helping staff maintain a steady workflow throughout the day.

Hygiene management has also become more efficient. Removable runners and inserts can be placed directly in the dishwasher, while smooth interior surfaces are quick to wipe clean. This simplifies cleaning routines, saves valuable time and supports the high hygiene standards required in a care environment. In a healthcare environment where meals play a vital role in recovery, consistency is essential. ScanBox helps the kitchen team deliver meals with reliable quality – from kitchen to service, every day.